Win-win problem solving is seldom used because

Win-win problem solving is seldom used because A. there is a lack of awareness of it. B. emotional reflexes prevent constructive solutions. C. it...

Which of the strategies for managing dialectical tensions are most effective, according to research?

Which of the strategies for managing dialectical tensions are most effective, according to research? A. balance B. integration C. recalibration D....

Which of the following is not a characteristic of families described in the text?

Which of the following is not a characteristic of families described in the text? A. Family systems are interdependent. B. Family systems are manifested...

Which of the following does not typically occur in the intensifying stage of interpersonal relationships?

Which of the following does not typically occur in the intensifying stage of interpersonal relationships? A. The parties begin to take on an identity...

When two opposing or incompatible forces exist simultaneously in an interpersonal relationship, the struggle to achieve these opposing goals creates what is called a

When two opposing or incompatible forces exist simultaneously in an interpersonal relationship, the struggle to achieve these opposing goals creates...

We are often attracted to people who

We are often attracted to people who A. we find physically attractive. B. are different but can satisfy our needs. C. are similar to us. D. we interact...

The text suggested that you may react non defensively to criticism by

The text suggested that you may react non defensively to criticism by A. guessing about the specifics of a critic's remarks. B. criticizing yourself. C....

The term used to describe messages that people exchange, verbally or nonverbally, about their relationship is

The term used to describe messages that people exchange, verbally or nonverbally, about their relationship is A. micro communication. B. metacommunication. C....

The relational dimension of a message

The relational dimension of a message A. deals with one or more social needs. B. makes statements about how the parties feel toward one another. C....

The most visible way disconfirming messages reinforce one another, as when one attack leads to another and another, is termed a(n)

The most visible way disconfirming messages reinforce one another, as when one attack leads to another and another, is termed a(n) A. cognitive dissonance...

The elements of an assertive message are

The elements of an assertive message are A. behavior, interpretation, feeling, assertion, and intention. B. behavior, interpretation, feeling, consequence,...

The degree to which the partners in an interpersonal relationship like or appreciate one another is called

The degree to which the partners in an interpersonal relationship like or appreciate one another is called A. appreciation. B. the communication...

The benefit of forgiveness is

The benefit of forgiveness is A. less emotional distress. B. less aggression. C. improvement of cardiovascular functioning. D. restoration of the...

The assertive message format

The assertive message format A. should be worded to suit your own style of communication. B. may require you to repeat a part to ensure the other...

Talking the most, interrupting the other person, and changing the topic most often are all common indicators of

Talking the most, interrupting the other person, and changing the topic most often are all common indicators of A. powerful control. B. conversation...

Some studies show that computer-mediated communication

Some studies show that computer-mediated communication A. always ensures intimacy. B. enhances verbal, emotional, and social intimacy in interpersonal...

Social exchange theory suggests that we often seek out people who can give us

Social exchange theory suggests that we often seek out people who can give us A. relational rewards rather than physical ones. B. rewards greater...

Relationships

Relationships A. are constantly changing. B. can be characterized by dialectical tensions. C. are affected by culture. D. typically progress from...

People who act in accordance with Gibb's category of equality communicate that

People who act in accordance with Gibb's category of equality communicate that A. everyone is equal in every way. B. while they may have greater...

Paraphrasing is valuable in responding to critics because

Paraphrasing is valuable in responding to critics because A. the intensity of the attack is often reduced when a complaint is acknowledged. B. the...

One type of relational transgression is

One type of relational transgression is A. unfaithfulness. B. verbal hostility. C. rage. D. criticism in front of others. E. All of these choices...

One of the best methods to use to describe your problem and needs to a partner during conflict resolution is

One of the best methods to use to describe your problem and needs to a partner during conflict resolution is A. paraphrasing. B. emotional description. C....

Of the following, what is not a category of relational transgressions?

Of the following, what is not a category of relational transgressions? A. open vs. private B. deliberate vs. unintentional C. minor vs. significant D....

Intention statements can communicate

Intention statements can communicate A. where you stand on an issue. B. requests of others. C. descriptions of how you plan to act in the future. D....

Individuals in low-context cultures typically resolve conflict by

Individuals in low-context cultures typically resolve conflict by A. avoidance. B. indirect communication. C. nonassertion. D. All of these answers...

In order to decide which conflict style you should use, you should consider

In order to decide which conflict style you should use, you should consider A. the situation. B. the other person. C. your goals. D. the relationship. E....

In order for a conflict to exist, two interdependent parties must perceive

In order for a conflict to exist, two interdependent parties must perceive A. incompatible goals. B. scarce resources. C. interference from the other...

Gibb's categories provide a useful way for us to examine our

Gibb's categories provide a useful way for us to examine our A. perceptual differences. B. defensive and supportive behaviors. C. manipulative behaviors. D....

Evaluative language is also described as

Evaluative language is also described as A. "me" language. B. "it" language. C. "neutral" language. D. "supportive" language. E. "you" language. Answer:...

Defensiveness is the process of protecting your

Defensiveness is the process of protecting your A. interpretations. B. sense data. C. perceived self. D. presenting self. E. None of the above answers...

Conflict rituals

Conflict rituals A. most often involve avoidance by both of the participants in the conflict. B. are always damaging. C. are defined as ways partners...

Communication climates are a function of

Communication climates are a function of A. the tasks people perform. B. Gibb's functional theories. C. individual personality characteristics. D....

Avoiding is sometimes an appropriate style to choose when

Avoiding is sometimes an appropriate style to choose when A. the issue is temporary or minor. B. speaking up might cause physical harm. C. the relationship...

Another term which describes the Gibb defensive category of neutrality would be

Another term which describes the Gibb defensive category of neutrality would be A. understanding. B. positive/negative balance. C. indifference. D....

Ambiguous responses

Ambiguous responses A. ignore the other person's attempt to communicate. B. are conversational "takeaways." C. are unrelated to what the other person...

All of the following are true about similarity research except which one?

All of the following are true about similarity research except which one? A. Communication ability is more important to relational happiness than...

All of the following are non defensive responses to criticism recommended by your text except

All of the following are non defensive responses to criticism recommended by your text except A. asking for more details about the criticism. B. accepting...

All of the following are disconfirming messages except

All of the following are disconfirming messages except A. interrupting the other person. B. giving ambiguous responses. C. ignoring the other person. D....

All of the following are dimensions of intimacy except which one?

All of the following are dimensions of intimacy except which one? A. physical B. emotional C. shared activities D. intellectual E. All of these answer...

Agreeing with a critic's perception of your behavior involves

Agreeing with a critic's perception of your behavior involves A. apologizing to the critic. B. agreeing with the critic's right to see things his/her...

According to your text, the process of getting to know others by gaining more information about them is called

According to your text, the process of getting to know others by gaining more information about them is called A. initiating. B. approach behavior. C....

According to the text, we are usually attracted to people who

According to the text, we are usually attracted to people who A. approve of us even in ways we know are inaccurate. B. are high self-disclosers. C....

According to research studies, which family communication pattern produces more productive and satisfying results?

According to research studies, which family communication pattern produces more productive and satisfying results? A. consensual B. No pattern is...

A spiral

A spiral A. is a reciprocating communication pattern. B. can be escalatory or de-escalatory. C. rarely goes on indefinitely. D. reinforces the principle...

A consequence statement can describe

A consequence statement can describe A. what happens to you, the speaker. B. what happens to the person you're addressing or to others. C. why you're...

A confirming response may

A confirming response may A. control the other. B. criticize the other. C. recognize manipulation. D. reveal deception. E. agree with or acknowledge...

A competing/win-lose conflict style

A competing/win-lose conflict style A. involves high concern for self and low concern for others. B. can sometimes enhance a relationship. C. has...

Francesca signaled "OK" across the room.

Francesca signaled "OK" across the room. a. body orientation b. gesture c. touch d. face and eyes Answer: ...

Blake set his jaw in disgust.

Blake set his jaw in disgust. a. body orientation b. gesture c. touch d. face and eyes Answer: ...

Letoya didn't appreciate the slap on the back.

Letoya didn't appreciate the slap on the back. a. body orientation b. gesture c. touch d. face and eyes Answer: ...

The officer pointed in the correct direction.

The officer pointed in the correct direction. a. body orientation b. gesture c. touch d. face and eyes Answer: ...

Martin turned his body away from his brother.

Martin turned his body away from his brother. a. body orientation b. gesture c. touch d. face and eyes Answer: ...

The executive stared at her employee.

The executive stared at her employee. a. body orientation b. gesture c. touch d. face and eyes Answer: ...

Ernie avoided looking at her.

Ernie avoided looking at her. a. body orientation b. gesture c. touch d. face and eyes Answer: ...

Leland shifted his shoulders toward the speaker.

Leland shifted his shoulders toward the speaker. a. body orientation b. gesture c. touch d. face and eyes Answer: ...

Professor Jimenez illustrated her lecture with many arm movements.

Professor Jimenez illustrated her lecture with many arm movements. a. body orientation b. gesture c. touch d. face and eyes Answer: ...

The children playfully kicked one another.

The children playfully kicked one another. a. body orientation b. gesture c. touch d. face and eyes Answer: ...

Kevin was annoyed that someone was leaning on his car.

Kevin was annoyed that someone was leaning on his car. a. environment b. paralinguistics c. proxemics d. territoriality Answer: ...

Gretchen took the third seat down from Yayoi.

Gretchen took the third seat down from Yayoi. a. environment b. paralinguistics c. proxemics d. territoriality Answer: ...

Mitchell sighed audibly.

Mitchell sighed audibly. a. environment b. paralinguistics c. proxemics d. territoriality Answer: ...

There was a long pause after the decision was made.

There was a long pause after the decision was made. a. environment b. paralinguistics c. proxemics d. territoriality Answer: ...

Rob's voice softened when he spoke to her.

Rob's voice softened when he spoke to her. a. environment b. paralinguistics c. proxemics d. territoriality Answer: ...

The lovers were sitting only inches apart.

The lovers were sitting only inches apart. a. environment b. paralinguistics c. proxemics d. territoriality Answer: ...

Manuela stepped back three feet from her friend.

Manuela stepped back three feet from her friend. a. environment b. paralinguistics c. proxemics d. territoriality Answer: ...

The students rearranged the chairs in the classroom.

The students rearranged the chairs in the classroom. a. environment b. paralinguistics c. proxemics d. territoriality Answer: ...

Jeremy put a "NO ENTRANCE" sign on his door.

Jeremy put a "NO ENTRANCE" sign on his door. a. environment b. paralinguistics c. proxemics d. territoriality Answer: ...

No one dared to sit in Ralph's chair.

No one dared to sit in Ralph's chair. a. environment b. paralinguistics c. proxemics d. territoriality Answer: ...