Archive for April 2017

Win-win problem solving is seldom used because

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Win-win problem solving is seldom used because




A. there is a lack of awareness of it.
B. emotional reflexes prevent constructive solutions.
C. it requires both persons' cooperation.
D. win-win problem solving is actually the most used problem-solving style of all.
E. a, b, and c are correct.





Answer: E

Which of the following does not typically occur in the intensifying stage of interpersonal relationships?

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Which of the following does not typically occur in the intensifying stage of interpersonal relationships?




A. The parties begin to take on an identity as a social unit.
B. The parties hint and flirt.
C. Feelings are expressed nonverbally.
D. The parties might take trips together.
E. The parties spend an increasing amount of time together.




Answer: A

When two opposing or incompatible forces exist simultaneously in an interpersonal relationship, the struggle to achieve these opposing goals creates what is called a

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When two opposing or incompatible forces exist simultaneously in an interpersonal relationship, the struggle to achieve these opposing goals creates what is called a



A. proximity problem.
B. collectivistic tension.
C. dialectical tension.
D. differentiating end state.
E. counterfeit goal state.






Answer: C

We are often attracted to people who

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We are often attracted to people who




A. we find physically attractive.
B. are different but can satisfy our needs.
C. are similar to us.
D. we interact with frequently.
E. All of these choices are correct.





Answer: E

The relational dimension of a message

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The relational dimension of a message





A. deals with one or more social needs.
B. makes statements about how the parties feel toward one another.
C. are usually expressed nonverbally.
D. All of these choices are correct.
E. None of these choices are correct.




Answer: D

The elements of an assertive message are

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The elements of an assertive message are




A. behavior, interpretation, feeling, assertion, and intention.
B. behavior, interpretation, feeling, consequence, and intention.
C. assertion, aggression, negotiation, interpretation, and intention.
D. feeling, interpretation, assertion, and consequence.
E. behavior, assertion, aggression, and interpretation.




Answer: B

The benefit of forgiveness is

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The benefit of forgiveness is



A. less emotional distress.
B. less aggression.
C. improvement of cardiovascular functioning.
D. restoration of the damaged relationship.
E. All of these choices are beneficial.





Answer: E

The assertive message format

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The assertive message format



A. should be worded to suit your own style of communication.
B. may require you to repeat a part to ensure the other person's understanding.
C. may be delivered in mixed order of the elements.
D. can combine two or more elements in a single phrase.
E. All of these answers are correct.






Answer: E

Some studies show that computer-mediated communication

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Some studies show that computer-mediated communication




A. always ensures intimacy.
B. enhances verbal, emotional, and social intimacy in interpersonal relationships.
C. is harmful to sustaining intimacy.
D. results in one level of self-disclosure.
E. None of these answers are correct.





Answer: B

Social exchange theory suggests that we often seek out people who can give us

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Social exchange theory suggests that we often seek out people who can give us




A. relational rewards rather than physical ones.
B. rewards greater than or equal to the costs we encounter in dealing with them.
C. more self-esteem.
D. both relational and physical things without demanding anything of us.
E. something in exchange for what we give them.




Answer: B

Relationships

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Relationships




A. are constantly changing.
B. can be characterized by dialectical tensions.
C. are affected by culture.
D. typically progress from one stage to another.
E. All of these choices are true about relationships.





Answer: E

People who act in accordance with Gibb's category of equality communicate that

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People who act in accordance with Gibb's category of equality communicate that




A. everyone is equal in every way.
B. while they may have greater talent in some areas, all have just as much worth as human beings.
C. all human beings are created with the capacity to be equal in all areas.
D. All of these answers are correct.
E. None of the above answers are correct.





Answer: B

Paraphrasing is valuable in responding to critics because

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Paraphrasing is valuable in responding to critics because




A. the intensity of the attack is often reduced when a complaint is acknowledged.
B. the critic knows then that he/she is right.
C. important information can be learned.
D. All of these answers are correct.
E. a and c





Answer: E

One type of relational transgression is

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One type of relational transgression is




A. unfaithfulness.
B. verbal hostility.
C. rage.
D. criticism in front of others.
E. All of these choices are types of relational transgressions.





Answer: E

Intention statements can communicate

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Intention statements can communicate




A. where you stand on an issue.
B. requests of others.
C. descriptions of how you plan to act in the future.
D. a, b, and c above.
E. only interpretations of behavior.





Answer: D

Conflict rituals

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Conflict rituals




A. most often involve avoidance by both of the participants in the conflict.
B. are always damaging.
C. are defined as ways partners use guilt and intimidation to fight dirty.
D. should be replaced with compromise.
E. become problems when they are seen as the only way to resolve problems.





Answer: E

Communication climates are a function of

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Communication climates are a function of



A. the tasks people perform.
B. Gibb's functional theories.
C. individual personality characteristics.
D. the way people feel about one another.
E. time, place, and context.





Answer: D

Ambiguous responses

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Ambiguous responses



A. ignore the other person's attempt to communicate.
B. are conversational "takeaways."
C. are unrelated to what the other person has just said.
D. interrupt the other person.
E. contain messages with more than one meaning.





Answer: E

All of the following are true about similarity research except which one?

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All of the following are true about similarity research except which one?



A. Communication ability is more important to relational happiness than being similar.
B. We tend to have stronger dislike for people who are similar to us but offensive.
C. Being similar to others can boost your ego.
D. Attraction is greatest when we're similar to others in areas like goals and beliefs.
E. For the most part, we like people who are similar to us.





Answer: A

All of the following are non defensive responses to criticism recommended by your text except

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All of the following are non defensive responses to criticism recommended by your text except



A. asking for more details about the criticism.
B. accepting the speaker's comments, even if you disagree.
C. guessing about the details of the criticism.
D. paraphrasing the speaker's comments.
E. asking about the consequences of your behavior.




Answer: B

Agreeing with a critic's perception of your behavior involves

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Agreeing with a critic's perception of your behavior involves




A. apologizing to the critic.
B. agreeing with the critic's right to see things his/her way.
C. backing off from your position.
D. All of these answers are correct.
E. None of the above answers are correct.






Answer: B

A spiral

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A spiral



A. is a reciprocating communication pattern.
B. can be escalatory or de-escalatory.
C. rarely goes on indefinitely.
D. reinforces the principle that "what goes around comes around."
E. All of these answers are correct.





Answer: E

A consequence statement can describe

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A consequence statement can describe




A. what happens to you, the speaker.
B. what happens to the person you're addressing or to others.
C. why you're bothered or pleased by another's behavior.
D. what happens without moralizing about it.
E. All of these answers are correct.






Answer: E

A confirming response may

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A confirming response may



A. control the other.
B. criticize the other.
C. recognize manipulation.
D. reveal deception.
E. agree with or acknowledge the other.





Answer: E

A competing/win-lose conflict style

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A competing/win-lose conflict style





A. involves high concern for self and low concern for others.
B. can sometimes enhance a relationship.
C. has a distinguishing characteristic of power.
D. occurs when people perceive a situation as being an "either-or" one.
E. All of these answers are correct.




Answer: E
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