Win-win problem solving is seldom used because

Win-win problem solving is seldom used because

A. there is a lack of awareness of it.
B. emotional reflexes prevent constructive solutions.
C. it requires both persons' cooperation.
D. win-win problem solving is actually the most used problem-solving style of all.
E. a, b, and c are correct.

Answer: E

Which of the strategies for managing dialectical tensions are most effective, according to research?

Which of the strategies for managing dialectical tensions are most effective, according to research?

A. balance
B. integration
C. recalibration
D. reaffirmation
E. b, c, and d are seen as the most productive

Answer: E

Which of the following is not a characteristic of families described in the text?

Which of the following is not a characteristic of families described in the text?

A. Family systems are interdependent.
B. Family systems are manifested through communication.
C. Family systems are nested.
D. Families are more than just the sum of their parts.
E. All of the above are characteristics of families.

Answer: E

Which of the following does not typically occur in the intensifying stage of interpersonal relationships?

Which of the following does not typically occur in the intensifying stage of interpersonal relationships?

A. The parties begin to take on an identity as a social unit.
B. The parties hint and flirt.
C. Feelings are expressed nonverbally.
D. The parties might take trips together.
E. The parties spend an increasing amount of time together.

Answer: A

When two opposing or incompatible forces exist simultaneously in an interpersonal relationship, the struggle to achieve these opposing goals creates what is called a

When two opposing or incompatible forces exist simultaneously in an interpersonal relationship, the struggle to achieve these opposing goals creates what is called a

A. proximity problem.
B. collectivistic tension.
C. dialectical tension.
D. differentiating end state.
E. counterfeit goal state.

Answer: C

We are often attracted to people who

We are often attracted to people who

A. we find physically attractive.
B. are different but can satisfy our needs.
C. are similar to us.
D. we interact with frequently.
E. All of these choices are correct.

Answer: E

The text suggested that you may react non defensively to criticism by

The text suggested that you may react non defensively to criticism by

A. guessing about the specifics of a critic's remarks.
B. criticizing yourself.
C. asking for a "time-out."
D. telling the critic to stop.
E. giving the reasons for your behavior.

Answer: A

The term used to describe messages that people exchange, verbally or nonverbally, about their relationship is

The term used to describe messages that people exchange, verbally or nonverbally, about their relationship is

A. micro communication.
B. metacommunication.
C. discourse.
D. miscommunication.
E. conversation.

Answer: B

The relational dimension of a message

The relational dimension of a message

A. deals with one or more social needs.
B. makes statements about how the parties feel toward one another.
C. are usually expressed nonverbally.
D. All of these choices are correct.
E. None of these choices are correct.

Answer: D

The most visible way disconfirming messages reinforce one another, as when one attack leads to another and another, is termed a(n)

The most visible way disconfirming messages reinforce one another, as when one attack leads to another and another, is termed a(n)

A. cognitive dissonance reaction.
B. de-escalatory conflict spiral.
C. escalatory conflict spiral.
D. pillow-talk incident.
E. impervious dyad.

Answer: C

The elements of an assertive message are

The elements of an assertive message are

A. behavior, interpretation, feeling, assertion, and intention.
B. behavior, interpretation, feeling, consequence, and intention.
C. assertion, aggression, negotiation, interpretation, and intention.
D. feeling, interpretation, assertion, and consequence.
E. behavior, assertion, aggression, and interpretation.

Answer: B

The degree to which the partners in an interpersonal relationship like or appreciate one another is called

The degree to which the partners in an interpersonal relationship like or appreciate one another is called

A. appreciation.
B. the communication of honesty.
C. affinity.
D. the like-love phenomenon.
E. self-respect.

Answer: C

The benefit of forgiveness is

The benefit of forgiveness is

A. less emotional distress.
B. less aggression.
C. improvement of cardiovascular functioning.
D. restoration of the damaged relationship.
E. All of these choices are beneficial.

Answer: E

The assertive message format

The assertive message format

A. should be worded to suit your own style of communication.
B. may require you to repeat a part to ensure the other person's understanding.
C. may be delivered in mixed order of the elements.
D. can combine two or more elements in a single phrase.
E. All of these answers are correct.

Answer: E

Talking the most, interrupting the other person, and changing the topic most often are all common indicators of

Talking the most, interrupting the other person, and changing the topic most often are all common indicators of

A. powerful control.
B. conversation control.
C. distributional control.
D. decision control.
E. context control.

Answer: B

Some studies show that computer-mediated communication

Some studies show that computer-mediated communication

A. always ensures intimacy.
B. enhances verbal, emotional, and social intimacy in interpersonal relationships.
C. is harmful to sustaining intimacy.
D. results in one level of self-disclosure.
E. None of these answers are correct.

Answer: B

Social exchange theory suggests that we often seek out people who can give us

Social exchange theory suggests that we often seek out people who can give us

A. relational rewards rather than physical ones.
B. rewards greater than or equal to the costs we encounter in dealing with them.
C. more self-esteem.
D. both relational and physical things without demanding anything of us.
E. something in exchange for what we give them.

Answer: B

Relationships

Relationships

A. are constantly changing.
B. can be characterized by dialectical tensions.
C. are affected by culture.
D. typically progress from one stage to another.
E. All of these choices are true about relationships.

Answer: E

People who act in accordance with Gibb's category of equality communicate that

People who act in accordance with Gibb's category of equality communicate that

A. everyone is equal in every way.
B. while they may have greater talent in some areas, all have just as much worth as human beings.
C. all human beings are created with the capacity to be equal in all areas.
D. All of these answers are correct.
E. None of the above answers are correct.

Answer: B

Paraphrasing is valuable in responding to critics because

Paraphrasing is valuable in responding to critics because

A. the intensity of the attack is often reduced when a complaint is acknowledged.
B. the critic knows then that he/she is right.
C. important information can be learned.
D. All of these answers are correct.
E. a and c

Answer: E