All of the following are disconfirming messages except
A. interrupting the other person.
B. giving ambiguous responses.
C. ignoring the other person.
D. using a problem-oriented approach.
E. responding with clichés.
Answer: D
All of the following are disconfirming messages except
A. interrupting the other person.
B. giving ambiguous responses.
C. ignoring the other person.
D. using a problem-oriented approach.
E. responding with clichés.
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