The final stage in a relationship is?
A. Deterioration
B. Closedness
C. Divorce
D. Dissolution
Answer: D
The final stage in a relationship is?
A. Deterioration
B. Closedness
C. Divorce
D. Dissolution
Answer: D
A. Deterioration
B. Closedness
C. Divorce
D. Dissolution
Answer: D
Asking the meaning of a statement is an example of?
Asking the meaning of a statement is an example of?
A. Insensitivity
B. Rejection
C. Verbal aggressiveness
D. Meta communication (nonverbal)
Answer: D
Turn taking cues enable both the speaker and the listener to:
Turn taking cues enable both the speaker and the listener to:
A. Regulate conversation
B. Ensure communication efficiency
C. Engage in a form of meta-communication
D. All of the above
Answer: D
Communication in which one person speaks and listener to:
Communication in which one person speaks and listener to:
A. Empathic
B. Implicit
C. Dialogic (two people speaking)
D. Monologic (one person speaking)
Answer: D
The statement, "I'm afraid i have bad news for you" is best described as?
The statement, "I'm afraid i have bad news for you" is best described as?
A. Altercasting
B. A disclaimer
C. Feedforward
D. Business
Answer: C
When you are late to an appointment, you are sending a message using.
When you are late to an appointment, you are sending a message using.
A. Chronemics
B. Haptics
C. Proxemics
D. Olfactics
Answer: A
Which of the following is not an example of paralanguage in communication.
Which of the following is not an example of paralanguage in communication.
A. Speaking loudly
B. Speaking slowly
C. Sarcasm
D. Gesturing
Answer: D
Using scents to send a message is a function of smell communication, or:
Using scents to send a message is a function of smell communication, or:
A. Haptics
B. Chronemics
C. Aromatherapy
D. Olfactics
Answer: D
Territoriality includes three types of territories, which are?
Territoriality includes three types of territories, which are?
A. Personal, social, and public
B. Central, boundary, and home field
C. Proxemic, social, and private
D. Primary, secondary, and public
Answer: D
The distance at which you could take protective action if threatened is?
The distance at which you could take protective action if threatened is?
A. Social distance
B. Intimate distance
C. Public distance
D. Personal distance
Answer: C
Personal distance is defined as?
Personal distance is defined as?
A. 12 feet and up
B. 18 inches to 4 feet
C. Touching to 18 inches
D. Personal distance
Answer: B
Slumped shoulders and a lowered head indicate the intensity of one's despair and would fall in which of the following categories of movements and gestures?
Slumped shoulders and a lowered head indicate the intensity of one's despair and would fall in which of the following categories of movements and gestures?
A. Affect display
B. Illustrators
C. Regulators
D. Emblems
Answer: A
A hitchhiker's raised thumb is an example of which of the following categories of body movements and gestures?
A hitchhiker's raised thumb is an example of which of the following categories of body movements and gestures?
A. Adaptor
B. Emblem
C. Illustrator
D. Affect display
Answer: B
Which of the following terms is unbiased language?
Which of the following terms is unbiased language?
A. Persons with disabilities
B. Anchorwoman
C. Orientals
D. Elderly
Answer: A
_______is a communication pattern in which you ignore someone's presence as well as that person's communications.
_______is a communication pattern in which you ignore someone's presence as well as that person's communications.
A. Confirmation
B. Denigration
C. Rejection
D. Disconfirmation
Answer: D
This maxim requires that a speaker should never embarrass anyone, especially in public.
This maxim requires that a speaker should never embarrass anyone, especially in public.
A. The maxim of face-saving
B. The maxim of quality
C. The maxim of peace keeping
D. The maxim of manner
Answer: A
The maxim of self-denigration is relevant to?
The maxim of self-denigration is relevant to?
A. Politeness
B. Cooperation
C. E-mail
D. Other cultures
Answer: A
Form of behavior that violates Title Vll of the Civil Rights Act of 1994.
Form of behavior that violates Title Vll of the Civil Rights Act of 1994.
A. Quid pro quo
B. Gender discrimination
C. Hostile workplace environment
D. Sexual harassment
Answer: D
The statement "he's a real sweetheart" is an example of using?
The statement "he's a real sweetheart" is an example of using?
A. Connotation
B. Denotation
C. Purr words
D. Snarl words
Answer: C
Paraphrasing can help a listener?
Paraphrasing can help a listener?
A. Observe nonverbal cues
B. Check the accuracy of his or her understanding
C. Turn off competing message
D. Become aware of context barrierss
Answer: B
According to Deborah Tannen's book, You Just Don't Understand, Women and men in Conversation,_________.
According to Deborah Tannen's book, You Just Don't Understand, Women and men in Conversation,_________.
A. Women interrupt more than men.
B. Women listen less to men than men listen to women.
C. Men use more listening cues than women
D. Men use their expertise to dominate the conversation.
Answer: D
Surface level communication is?
Surface level communication is?
A. The first impression
B. The intended meaning
C. The literal meaning
D. Active listening
Answer: C
If you want to understand what a person means and feels, listen with?
If you want to understand what a person means and feels, listen with?
A. Chronemics
B. Empathy
C. Depth listening
D. Nonjudgement
Answer: B
_________consists of judging the messages you hear.
_________consists of judging the messages you hear.
A. Grading
B. Responding
C. Remembering
D. Evaluating
Answer: D
When communicating with someone with a hearing deficit, you should?
When communicating with someone with a hearing deficit, you should?
A. Use nonverbal cues to help communicate your meaning.
B. Speak more loudly
C. Hold your hand over your mouth
D. Avoid terms like hear and listen.
Answer: A
Which stage of the listening process involves learning and deciphering meaning?
Which stage of the listening process involves learning and deciphering meaning?
A. Evaluating
B. Remembering
C. Receiving
D. Understanding
Answer: D
In perception checking, which of the following behaviors is not recommended?
In perception checking, which of the following behaviors is not recommended?
A. Reduce your uncertainty.
B. Seek confirmation in your perceptions
C. Describe what you think is happening
D. Try to read the thoughts and feelings of other people from observing their behaviors.
Answer: D
When you get a "D" on an exam and you conclude that the test was too difficult, you are most likely exhibiting?
When you get a "D" on an exam and you conclude that the test was too difficult, you are most likely exhibiting?
A. Fundamental attribution error
B. Self-serving bias
C. Over-attribution
D. Self-promotion
Answer: B
______prevent you from seeing an individual as an individual rather than as a member of a group.
______prevent you from seeing an individual as an individual rather than as a member of a group.
A. Stereotypes
B. Schematas
C. Cultural mores
D. Attributions
Answer: A
The Pygmalion effect is an example of?
The Pygmalion effect is an example of?
A. The halo effect
B. Stereotyping
C. A self-fulfilling prophecy
D. Attribution
Answer: C
Susan is so beautiful, I bet she is smart too. This is an example of?
Susan is so beautiful, I bet she is smart too. This is an example of?
A. The primacy effect (first thought in mind)
B. The regency effect
C. The halo effect
D. A self fulfilling prophecy
Answer: C
The process by which you become aware of messages through your senses is called?
The process by which you become aware of messages through your senses is called?
A. Sensation
B. Perception
C. Organization
D. Interpretation-evaluation
Answer: B
In a highly_______culture, men are viewed as assertive, oriented to material success, and strong.
In a highly_______culture, men are viewed as assertive, oriented to material success, and strong.
A. Androgynous
B. Perception
C. Ambitious
D. Femenine
Answer: B
According to the concept of the_________, you develop a concept of yourself through the way that others see you and treat you.
According to the concept of the_________, you develop a concept of yourself through the way that others see you and treat you.
A. Looking glass self
B. Significant self
C. Mirror image self
D. Self-awareness
Answer: A
Self-disclosure in business can be dangerous because?
Self-disclosure in business can be dangerous because?
A. It can lead to demotion or dismissal.
B. It can lead to intimacy.
C. It can reveal company secrets
D. It can cause you to be rejected by your intimates.
Answer: A
Which of the following is not considered a factor that influences whether or not you disclose?
Which of the following is not considered a factor that influences whether or not you disclose?
A. Your culture
B. Your age
C. Your gender
D. The topic
Answer: B
The_________self is sometimes revealed through hypnosis, dreams, psychological test, or psychotherapy.
The_________self is sometimes revealed through hypnosis, dreams, psychological test, or psychotherapy.
A. Blind
B. Open
C. Hidden
D. Unknown
Answer: D
The concept that you are more likely to self-disclose when the person you're with discloses is known as?
The concept that you are more likely to self-disclose when the person you're with discloses is known as?
A. Self disclosure
B. The open self
C. The Johari window
D. The Dyadic effect (two people knowing each other)
Answer: D
_______is a type of communication in which you reveal information about yourself, in which you move information from the hidden self into the open self.
_______is a type of communication in which you reveal information about yourself, in which you move information from the hidden self into the open self.
A. A self-destructive statement.
B. Self-awareness
C. Self-disclosure
D. A self-affirming statement
Answer: C
In the Johari Window, the open self?
In the Johari Window, the open self?
A. Is information about yourself that others know but you don't.
B. Is information about yourself that you know but others don't.
C. Is information about yourself that you and others know.
D. Is information about yourself that neither you nor others know.
Answer: C
Your Self-concept ?
Your Self-concept ?
A. Develops from the image that others have of you.
B. Includes all the answers listed here (all the above).
C. Is how you perceive yourself, your feelings and thoughts about your strengths and weakness, your abilities and limitations.
D. Is your image of who you are.
Answer: B
If a hospital uses information gathered through their EHRs to justify the purchase state-of-the-art equipment to improve patient care, they are:
If a hospital uses information gathered through their EHRs to justify the purchase state-of-the-art equipment to improve patient care, they are:
A. violating the Privacy Rule.
B. engaging in meaningful use.
C. abusing Protected Health Information.
D. following CCHIT.
Answer: B
When patients are finished with their encounter at a hospital, they:
When patients are finished with their encounter at a hospital, they:
A. are admitted.
B. check out.
C. complete a SOAP note.
D. are discharged.
Answer: D
Knowing that Jim Smith had a heart attack when he was 53 is an example of:
Knowing that Jim Smith had a heart attack when he was 53 is an example of:
A. data.
B. information.
C. support.
D. technology.
Answer: A
An advantage of EHRs is that patients are now able to ____ about procedures they are undergoing.
An advantage of EHRs is that patients are now able to ____ about procedures they are undergoing.
A. hear lectures
B. see diagrams
C. ask questions
D. view videos
Answer: D
In a physician's office, patient data collection begins when:
In a physician's office, patient data collection begins when:
A. the patient exam begins.
B. the patient calls to make an appointment.
C. the medical assistant takes the patient's vital signs.
D. the patient signs in at the front desk.
Answer: B
Which of the following is a goal of HIPAA?
Which of the following is a goal of HIPAA?
A. establish standards for keeping of health information
B. ensure patients receive timely treatment
C. allow a person's insurance to transfer from one job to another
D. guide how Picture Archiving and Communication Systems are used
Answer: A
The ____ defined the eight core functions of an EHR.
The ____ defined the eight core functions of an EHR.
A. National Institute of Health
B. American Recovery and Reinvestment Act
C. Institute of Medicine
D. HITECH Act
Answer: C
An advantage of using screen-based data collection tools is that the layout of the information on the can be:
An advantage of using screen-based data collection tools is that the layout of the information on the can be:
A. printed.
B. deleted.
C. shredded.
D. customized.
Answer: D
The acronym HIE stands for:
The acronym HIE stands for:
A. health information exchange.
B. hospital information exchange.
C. health information electronically.
D. hospital institutional exchange.
Answer: A
The tendency to evaluate people through the filter of your own culture is known as?
The tendency to evaluate people through the filter of your own culture is known as?
A. Ethnic identity
B. Ethnocentrism
C. Cultural egocentricity
D. Cultural beliefs
Answer: B
When two people have a similar speech rate, they seem to be more attracted to each other than to those with dissimilar rates. This is because of?
When two people have a similar speech rate, they seem to be more attracted to each other than to those with dissimilar rates. This is because of?
A. Verbal attraction
B. Cultural similarity
C. Social approval
D. Communication accommodation
Answer: B
Which type of noise includes the use of jargon or overly complex terms?
Which type of noise includes the use of jargon or overly complex terms?
A. Semantic
B. Nomadic
C. Psychological noise
D. Psysiological noise
Answer: A
When you interact with an old friend, you are engaging in?
When you interact with an old friend, you are engaging in?
A. Public communication
B. Mediated communcation
C. Intrapersonal communcation
D. Interpersonal communcation
Answer: D
According to Devito, _______distorts the communication message?
According to Devito, _______distorts the communication message?
A. Feedforward
B. E-mail
C. Feedback
D. Noise
Answer: B
Subscribe to:
Posts (Atom)